Bristol Myers Squibb TERRITORY MANAGER in United States
Key Responsibilities and Major Duties:
Customer relationship, external communication
Position BMS as the leader in CV
Develop and maintain high quality customer relations, looking for mutual long-term benefits across the entire customer portfolio, i.e. with treating doctors, ROLs (regional opinion leaders), and KOLs (key opinion leaders)
Seek in-depth information from customers in order to thoroughly understand their needs and look for effective ways to deliver and share these insights internally and in the alliance BMS-Pfizer
Respond to the identified customer needs and seek feedback after activities. Circle back within the Brand Team
Ensure customer@center approach to customer needs and execute promotional projects in line with customer needs
Communicate clearly, logically, and concisely in a variety of settings including one-on-one sessions, formal group presentations, written communication, etc.
Territory analysis, planning, and management, internal communication
Establish an entrepreneurial approach for territory management
Proactively analyze the territory as well as the underlying customer portfolio including past and current performances, both with BMS and competitors
Closely monitor competitor’s activities in the market place and share insights within the team
Continuously search for incremental improvements as well as innovative ideas to achieve competitive superiority
Consolidate and document insights into the Action Planning in close co-ordination with the sales manager
Ensure that the Action Planning, promotional meeting program, and brand messages are aligned with the overall brand marketing strategy
Take personal ownership and responsibility for achieving sales and market share targets as defined by the sales manager
Take supportive and / or corrective actions if needed
Ensure regular participation in territory performance reviews, assessments, and action planning to improve results
Ensure good communication and collaboration with colleagues in sales, marketing, market access, business operation (BOP), medical, and regulatory and alliance partner Pfizer
Product and indication knowledge
Exhibit a best in class level of franchise, product, and indication knowledge, including that of competitor products
Continuously improve product and indication knowledge through training programs, published data in scientific literature, BMS use cases and through attendance of symposia and congresses
Compliance with standards of practice, rules and regulations (field activities)
Ensure that all materials used for customer communications are in line with promotional messages and full approval has been received for materials and meetings in compliance with BMS standards of practice
Ensure that all field activities and behaviours are in compliance with BMS rules, SOPs and rules and regulations of Swiss law and the Pharmacodex
Compliance with processes and SOPs (internal activities)
Become fully knowledgeable of BMS tools and platforms such as InterAct
Be compliant with all BMS processes, rules and SOPs such as call activity reporting, the event management tool, and T&E expense collection and reporting
BMS BioPharma Behaviors required
Passion: We pursue excellence to help patients prevail. I set high standards for myself and others to win for our patients / I energize others / I strive to learn something new every day / I treat my patients, customers and colleagues with compassion, empathy and respect.
Innovation: We embrace new ideas. I challenge the status quo / I seek and share bold idea that help BMS win / I pursue and understand diverse perspectives outside of BMS / I encourage and have constructive debates / I embrace change to drive innovative outcomes / I rebound quickly and learn from my mistakes.
Accountability: We own our outcomes and the outcomes of others. I own BMS? Success by holding myself and others accountable / I share information in a transparent and honest way / I celebrate my successes and the successes of others / I coach and mentor others with good intent and purpose / I am inclusive and bring out the best in others / I understand what people do and the impact I have on them.
Speed: We act with urgency and agility. I work with a sense of urgency / I focus on what’s important / I consult with the right people to move quickly / I seek efficient, effective solutions / I quickly assess potential risks and rewards / I break silos and eliminate unnecessary rules / I make decisions with resolve and enable others to do the same.
We’re creating innovative medicines for patients fighting serious diseases. We’re also nurturing our own diverse team with inspiring work and challenging career options. No matter the role, each one of us makes a contribution. And that makes all the difference.
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled