Bristol Myers Squibb North America Payroll Lead - Americas in Tampa, Florida

This position is responsible for the day-to-day strategic payroll operations of the Americas People Services Payroll Team responsible for US/PR, Canada and Ireland payroll processing using SAP, managing outsource vendors, team training, enforcing guidance, daily support; serves as functional payroll resource to team; managing payroll team members in multiple remote locations. Coordinate multiple payroll projects with little lead time and respond to challenging situations that require professionalism, utmost diplomacy and sensitivity.


  • Manage the payroll function within North Americas using SAP.

  • Manage and maintain and execute global payroll strategy within the region

  • Supervise regional payroll team based in North Americas

Manage Payroll Tax team in liaising with tax agencies, employees and payroll/tax vendor to research, analyze and interpret payroll tax inquiries.

Manage and ensure the accuracy of employee timekeeping through Kronos and Workday.

  • Responsible for managing outsourcing payroll vendor relationships

  • Partner with the field HR Operations teams to ensure effective processes and issue resolution

  • Serve as the North Americas Payroll project leader on transforming payroll services

  • Employ excellent management skills, with an ability to multitask and prioritize payroll requirements based on tight deadlines, and the ability to communicate across all internal teams and/or business partners effectively

  • Demonstrate good communication skills and the ability to positively influence customers and payroll team members while working in a collaborative environment. Demonstrate ability to work in a matrix leadership position while providing strong leadership.

  • Consult to People Services management and HR on payroll operational matters.

  • Work closely with other People Services Operations staff and Hub Leads to ensure efficient and effective payroll operations and excellent worker experience.

  • Contribute to development of global processes and implement approved regional variations related to payroll delivery.

  • Respond to payroll related inquiries timely.

  • Interface with payroll vendors, as needed, to ensure adherence to established procedures and SLAs.

  • Provide regular reporting to local, regional and global leaders.

  • Oversee audits of payroll in North Americas region.

  • Ensure that development and execution of administrative policies governing employee payroll are in compliance with all applicable regulations.

  • Serve on designated committees and advisory boards as appropriate in order to maintain open communications with key stakeholder groups.

  • Make recommendations for process improvements.

  • Contribute to testing and implementing improvements as needed.

  • Communicate changes and/or issues regarding payroll administration region wide.

Include the must have requirements:

  • Ten or more years of applicable North Americas payroll or human resources service delivery experience, including supervisory experience.

  • SAP Payroll Experience

  • Experience in process payroll for 12000+ employees and in 50 states using SAP.

  • Knowledge of various North Americas Payroll administration processes.

  • Experience delivering Payroll administration and operations.

  • Experience of working in a shared services environment.

  • Ability to make administrative/procedural decisions and judgments.

  • Customer service experience.

Ideal Candidates Would Also Have:

  • Demonstrated management capabilities.

  • Strong relationship building skills both internally and externally.

Other qualifications:

  • Bachelor Degree Preferred or 4 years of Payroll Lead experience.

  • Preferred: Certified Payroll Professional (CPP)

Bristol-Myers Squibb is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.