Bristol Myers Squibb Content Management Librarian Lead in Tampa, Florida

Summary

The strategy of Content Management is to create and evolve a global end to end content management capability and expertise to support business needs while driving efficiencies and effectiveness, defining operating models to support execution, drive and define processes and procedures, and manage day-to-day operations of capabilities.

Purpose/Objective

Manages day to day content librarian operations and team of 3 librarians to provide user support of content library and content management systems

Oversees pull through of commercial content management operating model in support of the content management strategy

Partners with System Administrator to provide user support to content systems

Provides guidance to a team of librarians on implementation of content management processes and procedures

Provide content management functional expertise

Provide user support and data entry for content management systems including digital asset management system which serves as the central repository for all commercial materials and the review and approval system which together make up the commercial content management systems.

Responsible for managing library metadata, including quality assurance of content delivered to the library, ensuring content is available for reuse and searchable.

Supports and maintains the library’s digital collections; identifies and implements appropriate metadata standards; and works with Content Capability leads and the business in supporting the content strategy.

Supervises a team of 3 librarians with managing workload responsibility in support of content and systems-related support tasks, working with the System Administrator to prioritize support.

Provide guidance and maintain content management process documentation and processes for librarians

Manage collections of materials, both assets and content objects, ensuring content is tagged appropriately and is searchable

Ensure content delivery is being fulfilled as required

Manage content delivery and publishing

Partner with Content Capability leads to communicate content delivery into the asset management system and ensure metrics and reporting on content are available and reporting dashboard is kept up to date

Partner with management and system administrator in identifying needs for content management system capabilities and solution enhancement across the enterprise

Provide input into agency management ratings for performance and feedback

Degree/Certification

4 year bachelor’s degree

Library Science degree

Qualifications

Candidate should possess 3-5 years focusing on content management systems capability with deep expertise in content review and approval and content storage/digital asset management capability

Competencies – knowledge, skills, abilities

Experience with content management capability, including managing library of assets and supervising a team

Candidate should possess skills within content management capabilities with deep understanding of Pharmaceutical marketing tactics/assets and creative design process (exposure to a regulated environment a must)

Proficient in understanding creative assets files and structure

Proficient in understanding and maintaining metadata/taxonomy schemes

Proven track record of supervising a team and managing workloads

Strong interpersonal and communication skills and demonstrated ability working with other teams to build relationships and alignment

Excellent planning, prioritization, management, and organizational skills

Excellent management skills, including directing agencies

Proficiency at demonstrating the Core BMS Behaviors

Software that must be used independently and without assistance (e.g., Microsoft Suite)

Microsoft Office, Macintosh and creative design software applications

Supervisory Responsibility

Content Librarians

Key Stakeholders/Contacts

Internal (Senior Management, Business Units across BMS, IT, other teams within the MC Hub, worldwide markets, Public Affairs, Legal, Medical, Regulatory, Compliance) External (Agencies, and joint venture partners).

Bristol-Myers Squibb is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.