Bristol Myers Squibb Lead, Value, Access, and Payment (VAP) Training in Princeton, New Jersey

Brings field insights, VAP expertise, and vast customer experience knowledge to bear to drive best-in-class training for the VAP organization in alignment with business objectives and strategy; manages the VAP training team, and develops and leads a VAP training council to deliver excellent training across VAP organization

Key Responsibilities and Major Duties:

  • Provide strategic partnership to VAP leadership to identify field training needs based on field experience and deep landscape understanding

  • Make recommendations for VAP training investment strategy based on training gaps

  • Create best-in-class training plans in-line with brand and business objectives in collaboration with the matrix team

  • Develop and lead a VAP Training Advisory Council to stay current on the opportunities and issues facing the organization

  • Leverage the strong Instructional Design capabilities of the VAP Training Team to design, develop, and implement training programs

  • Own the end-to-end process for all Landscape & Access Environment Training

  • Lead the POA process from a training and development perspective

  • Recruit, Develop, and Retain the VAP Training Team to enable a high-performing team

  • Provide strategic direction and oversight to the VAP Field Trainers who will be supporting the training team as subject matter experts

  • Oversee the implementation of an onboarding program for new hires in VAP organization

  • Establish processes to collect and communicate feedback regularly

  • Propose improvements based on feedback collected

  • Develop methods to measure the business impact of training activities

  • Manage, monitor and ensure performance to budget

(Disclaimer: The responsibilities listed above are only a summary and other responsibilities will be requirements as assigned)

Minimum Requirements:

  • 4-year BA/BS degree required

  • Significant and recent VAP field experience (>5 years)

  • Significant and recent customer facing experience

  • Competencies – knowledge, skills, abilities, other

  • Deep knowledge of landscape and market access environment

  • Demonstrated ability to effectively lead matrix teams and lead without authority

  • Basic understanding of adult learning principles and learning design

  • Strong communication, organizational and interpersonal skills

  • Ability to manage multiple, complex projects across a large matrix organization

  • Ability to set objectives, monitor and achieve performance

  • Ability to translate strategy into an executable tactical plan

  • Software that must be used independently and without assistance (e.g., Microsoft Suite), Microsoft Office

  • Travel Required up to 20%

Bristol-Myers Squibb is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.