Bristol Myers Squibb Director Internal Controls & Business Process Optimization in Princeton, New Jersey

Business Controls Function – Director – Internal Controls & Business Process Optimization

Position Purpose

The Director represents the Business Controls Function (BCF) as a leader and subject matter expert in controls and business process optimization, responsible for governance and ownership of Bristol-Myers Squibb’s (BMS) internal control design and assessment program. This high profile position reports directly to the BCF Executive Director, serving as an advisor in this area. The individual is a key contributor to the BCF leadership team, based in Princeton, New Jersey. This role will have responsibility for all Business Control Function global service level delivery with respect to the BCF’s financial control compliance program, interacting closely with business process owners and helping lead the BCF’s Business Process Champions (BPCs), experts in the Company’s end-to-end processes, to mitigate risk. The individual selected for this position will implement best practices, remain abreast of developments, serve as partner to the business process owners, and incorporate concerns from these sources into the Company’s financial risk management and compliance program. The position is responsible for proactive identification of process improvement opportunities with the business and driving enhancements of the BCF’s overall financial compliance program. This position manages a team of six- comprised of both internal and external resources.

Duties & Responsibilities


  • Work with the BCF’s Executive Director to set strategic objectives for the Company’s financial risk management program

  • Establish overall operating standards, framework and governance including special projects to achieve the BCF organization strategic objectives as well as control efficiency and effectiveness

  • Implementing best practices and maintain strong governance of our processes including defining work instructions, administering training, day-to-day management and support of the BPCs and outsourced service provider responsible for controls effectiveness assessment, in their execution of the Company’s financial risk management and Sarbanes-Oxley compliance program.

  • Develop, monitor achievement of, and report on of key performance indicators for the department to measure the effectiveness of the Company’s financial compliance program.

  • Liaise directly with the Company’s external auditors to ensure their activities are efficient and effective and needs are met, while minimizing burden on business process owners (e.g., business process walkthroughs, level of reliance on the Company’s financial controls compliance program, etc.).

  • Serve as Subject Matter Expert in all Sarbanes-Oxley matters, including the COSO framework, and sections 302 and 404 of the Sarbanes-Oxley Act (SOX).

Internal Control Maintenance & Enhancements

  • Work with BCF leadership to identify opportunities for continuous improvement and efficiencies in SOX activities and the BCF organization.

  • Collaborate with the BPC organization and business process owners to assess financial and operational, simplification and efficiency improvement opportunities. Actively work with these individuals to prepare a formal risk assessment for all of the Company’s key business cycles, including record-to-report, order-to-cash, source-to-pay, employee benefits, long-lived assets, tax, and treasury, with objectives and mitigating actions. This comprehensive risk assessment considers financial, operational, strategic and fraud risks.

  • Responsibility for oversight of third party controls testing team, who perform a significant portion of control testing and monitoring on behalf of BMS. Responsible for setting the strategic direction of third party’s procedures, including training of personnel, monitoring and reviewing their test results and compliance activities, and recommending areas for improvement where necessary. Ensures timeliness, effectiveness, and promptness of delivery, and internal quality control program. Regular reporting out on the aforementioned to the BCF’s Executive Director and Leadership team.

  • Provides technical guidance on protocols for testing of internal controls over financial reporting, reviews and approves related test plan, and oversees the accuracy and quality of the Company’s documented internal control standards.

  • Assess accuracy, completeness, and thoroughness of updates to the company’s internal control standards and test scripts.

  • Recommendation of internal control enhancements, both proactively and in response to internal control deficiencies identified. Work closely with BPCs and business process owners on major control change initiatives, from a financial and operational perspective, to ensure risk mitigation and identification of efficiency and simplification opportunities. Present results and oversee draft whitepapers for BCF leadership team review. Engage the BCF’s fraud risk management subject matter expert as necessary on major control changes and deficiencies identified.

  • Oversee on-going review of changing processes and ensure process change updates are documented in accordance with SOX requirements.

  • Lead initiatives to streamline controls and enhance processes, including through automation.

  • Regularly engage with the business to gain and maintain ongoing and in-depth understanding of the business processes

  • Contribute to the analysis of internal control deficiencies of significance to analyze pervasiveness and financial magnitude.


  • Certified Public Accountant or equivalent required.

  • Knowledge of the Sarbanes-Oxley Act, including sections 302 and 404, the COSO Framework, and Public Company Accounting Oversight Board promulgations.

  • Appreciation of and ability to articulate key financial risks unique to pharmaceutical manufacturers is necessary (e.g., gross-to-net accruals, merger and acquisition activity, R&D fund accounting, Medicare/Medicaid and government reimbursement, etc.).

  • Deep understanding of risk across all key business/financial cycles. Knowledge of how best to design controls to mitigate that risk, ensuring that our program remains efficient and cost effective.

  • Proficient in US GAAP accounting provisions, accounting principles, audit and disclosure requirements of financial statements.

  • 15 years minimum total professional experience in accounting, audit, and/or internal control. Big 4 public accounting / consulting experience required.

  • Process and control documentation experience both from a financial and operational perspective required.

  • Experience with process enhancement initiatives and/or working in a transformational environment.

  • Experience of automating or assessing the automation of business processes.

  • Previous Finance department experience a plus (e.g., financial analysis, close responsibilities, financial system implementations, etc.).

  • Bachelor’s degree in accounting required. Advanced degree (e.g., MS, MBA), desirable.


  • Deep understanding of internal controls, SOX regulations, as well as operational and financial business processes.

  • Strong leadership skills. Ability to navigate a complex matrix environment, establish formal relationships across functions and drive performance and process improvement.

  • Ability to navigate the organization politically and effectively represent the BCF to senior leadership.

  • Ability to manage multiple projects and competing priorities, while working independently or with a team, with speed and accountability.

  • Business partner attitude and ability to collaborate and influence leaders at different levels, and in different functions.

  • Effectively handle difficult discussions regarding process improvement and efficiency opportunities diplomatically, and with tact.

  • Ability to work with a range of technically and culturally diverse people.

  • Ability to effectively communicate to a diverse audience, at multiple levels within the company and deliver effective, motivating training.

  • Strong written and verbal communication to facilitate relationship building with peers and senior management. Comfort presenting to senior level leadership.

  • Strong, proven leader, influencer, change agent, and executive presence.

  • Global perspective (experience working in multiple markets and cultures desirable).

  • Ability to execute a solution in a confident and successful manner.

Developmental Value

  • Opportunity to enhance an already best in class financial risk management program and gain a deep understanding of the risks facing pharmaceutical manufacturers.

  • Opportunity to be part of a professional and high performing team of over 90 diverse professionals, that is continually evolving and reacting to the key, top-of-mind risks facing senior management and an integral contributor to the Company’s overall enterprise risk management program. Position will provide exposure to all types of risk, including financial, strategic, operational, fraud, compliance, and other areas.

  • Develop the ability to impact and influence within the Company to deliver superior business results and protect shareholders.

  • Opportunity as a member of the BCF leadership team to contribute to the long-term strategy and growth of the department.

  • Limited if any travel (< 10%).

Bristol-Myers Squibb is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.