Bristol Myers Squibb Global Logistics Process Lead in New Brunswick, New Jersey

Scope of the role

As a member of the Process Excellence team, we are trusted champions to orchestrate supply chain process improvement across GPS, while holding functional areas accountable for process adherence and process performance. Serve as the point of contacts for GLS (Global Logistics Services) and logistics processes, within Markets, Tolling Centers, External Manufacturing and Manufacturing sites.

Key responsibilities

  • Contribute as SME with knowledge of logistics processes, and/or understanding of interdependencies between supply planning, capacity planning, tolling, customer planning and logistics processes

  • Become core team member of the IML (In Market Logistics) work stream of the ESCT (Enterprise Supply Chain Transformation) initiative

  • Contribute and own business process deliverables (e.g. end to end business process maps, playbooks for IML roles that document day in the life, procedure documents and metrics definition)

  • Support the roll-out of IML improvement (e.g. train the trainer, knowledge transfer planning, communication planning)

  • Once new business process is implemented, monitor process adherence (e.g. Gemba walk, super user training)

  • Define KPIs where necessary (ideally through internal or external benchmarking), analyze process performance and suggest process improvement or user training

  • Govern the change control of the assigned processes by following the stage gate requirement of the relevant governance forum, helping BPO (Business Process Owners) develop business case, options, pros and cons and present recommendation

  • Lead process improvement projects as lean practitioner

  • Facilitate Logistics Community of Practice, drive process standardization and collect feedback for improvement

  • Develop strong relationship with IT stakeholders to support technology enablement activities

  • Demonstrate diversity and inclusion understanding of the global practices where business is conducted.

  • Develop and maintain data standards to govern adherence to both process and systems.

  • Partner with the Technology Enablement Manager and guide to define business requirements and develop user acceptance tests required for Supply Chain Logistics system modifications or new integrations

Professional experience and qualifications


  • B.S. or BA in supply chain, management and/or engineering (biotechnology,biology,chemistry,pharmacy, engineering or related disciplines). MBA or advanced degree preferred.

  • Advanced certification in Supply Chain Management preferred (e.g. APICS CSCP). Lean sigma certification preferred (e.g. Lean Practitioner, Green Belt)Experience / Knowledge Desired :

  • 8+ years with Bachelor degree or 7+ years with Master degree in supply chain management and planning experience for a reputed, global or multi-plant Biotech, Pharmaceutical or Consumer Product company utilizing world class supply chain planning and execution processes

  • Experience with SAP ECC, WM, MM and PP

  • Good understanding and exposure to current Good Manufacturing Practices (cGMP), Food and Drug Administration (FDA) and other regulatory requirements

  • Experience in developing and implementing world class, global supply chain planning processes and managing them through deployment of global logistics systems

  • Expert knowledge of Transportation, Logistics and Customs operations. Proven track record of successful project implementation in a supply chain/distribution environment.

  • Exposure and experience in Biotech / Pharmaceutical manufacturing process, principles and practices; preferably at production site and headquarters level

  • Experience in working internationally in a fast paced, reputable global Biotech / Pharmaceutical or Consumer company organized in a matrix structure

  • Ability to travel 25 -30%

Additional professional and personal requirements include:

  • Business Acumen: Has a strong understanding of the key business drivers of the industry/organization. Persuades others with fact-based judgments of the business situation.

  • Setting Strategy: Makes decisions that balance a variety of factors (e.g., safety, quality, cost, risk, short-term v. long-term impact, etc.). Sets a clear direction for others in times of uncertainty and change. Constructively challenges the conventional wisdom or accepted ways of doing things.

  • Executing for Results : Maintains high standards of performance for himself/herself and others, and follows through on commitments. Demonstrates integrity, and sticks to core values and principles. Takes the long view, and when faced with challenging obstacles, persists over a significant period of time to achieve his/her agenda. Conveys a sense of urgency, and drives issues to closure. Makes timely decisions when a quick response is required and a number of possible alternatives are available.

  • Leading Teams: Holds people accountable for agreed-to results. Identifies and keeps others focused on the most important metrics to drive the business. Forges strong, diverse teams of people with multiple perspectives and talents. Includes direct reports and key stakeholders in setting goals, developing plans and making decisions to build commitment and create alignment. Is a strong mentor and builds organizations of effective leaders.

  • Building Relationships and Using Influence: Establishes credibility and earns respect with a diverse set of internal and external stakeholders including senior executives, IT, manufacturing and other functional leaders, finance professionals, contractors and other partners. Is highly articulate, and makes arguments in a clear and compelling manner. Is able to “get things done” without compromising principles. Has excellent negotiating skills, and achieves win-win outcomes in difficult situations.

  • Enterprise Mindset: Understands the big picture, beyond their own functional area. Leads within the broader internal and external network, and seeks to have impact on organization-wide performance. Embraces complexity, but strives for simplicity. Shares resources and makes difficult trade-offs to benefit the organization at large.

  • Change Agility: Creates a vision for the future by spotting strategic opportunities for breakthrough performance. Translates the case for change into actionable plans for the organization. Demonstrates smart risk-taking and personal resilience when implementing change. Enables others to navigate change with confidence and in sustainable ways.

Bristol-Myers Squibb is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.