Bristol Myers Squibb Outside US Employee Relations Lead in Chester, United Kingdom

Reporting to the Global Employee Relations Service Line Lead. The OUS Employee Relations Lead will manage the workforce and employee relations service delivery for multiple company locations outside the United States.

Will be actively involved in determining the scope and design of the Global Employee Relations teams collaborating closely with Steering Committee, while driving predictable execution and delivering results. The Program Manager will also monitor progress results, issues and risks and communicate with team members in timely and effective manner to facilitate or negotiate resolution of problems and conflicts with outputs and process related to project delivery.

This position will build strong relationships between global HR Business Partners at all levels, HR Legal partners, the Office of Compliance and Ethics, and Security employee teams.

Identify employee relations trends, recommend solutions and partner with all levels of HR management on execution. Partner with global HR leaders to drive employee relations while maintaining a neutral position and consistent approach to BMS’s policies and procedures.

Minimize risk, align work to meet business needs and improve employee morale and culture. Build manager skill sets, provide advice, coach employees and managers. Investigate and manage complex employee relations cases. Draft, review, edit, and approve investigation reports.

Accountable for staying abreast of external changes in European or regional legislation that may impact established ER-related processes, including employment case law and or European Directives.

Job Description

  • Partner closely with Global ER Service Line Lead to build regional employee relations structures, recruitment efforts and manage team.

  • Act as a Change Agent, supporting BMS through the transformation of the HR Operating and ER Model and ongoing continuous improvement activities as services stabilize.

  • Manage and resolve escalated customer needs.

  • Act as subject matter expert and service delivery regional lead for localized employee relations support and fulfillment needs.

  • Manage investigations and cases of people-related issues such as: ER issues, disciplinary actions, legal issues (harassment, discrimination, leave, accommodations, etc.), performance management, and investigations.

  • Counsel and facilitate prompt and effective resolution of workplace conflict to address issues for employees, managers, and leaders in a manner consistent with BMS policies, practices and legal considerations. Utilize various conflict management techniques, including training, mediation, conflict coaching, etc.

  • Provide direction and guidance to ensure consistent achievement of employee relations service and business performance goals.

  • Consult and coach People Leaders on employee relations, performance management, reorganization, and organizational effectiveness issues spanning all levels within the organization. Provide advice and counsel on HR practices, policy, and employment laws.

  • Partner with HR Law department in conducting investigations, research policies/practices, create and gather documentation, make recommendations and implement resolutions when applicable.

  • With respect to certain company locations, provide referrals to outside providers for assistance and oversee handling of the Employee Relations issue.

  • Identify best practices and design innovative solutions to influence continuous improvement in the organization.

  • Conduct employee relations risk assessments and provide actionable feedback.

  • Design and implement ER training and coaching of managers on skills and techniques.

  • Identify employee relations regional trends and partner on identifying solutions and building manager and organizational skills.

  • Develop effective relationships with the business to promote good employee relations across the organization.

  • Interact with global HR Business Partners, and other HR functions, to ensure a high level of employee satisfaction & engagement and appropriately plan, facilitate and monitor employee programs.

  • Maintain strict confidentiality throughout conversations and investigations. Manage highly confidential human resources information and exercise sound judgment in handling or working with confidential data and situations.

  • Ensure that the Company operates within current and local employment law to maintain reputation as a good employer.

  • Maintain strong business acumen while maintaining objectivity in work.

  • Required to work with several different People Leaders, HR Business Partners and several different parts of BMS business units. Must be able to manage multiple projects and cases at any given time.

  • May be required to work some off shift hours to support investigations at operations with multi-shift environments.

  • Some travel may be required. Will work with remote locations frequently via phone.

We’re creating innovative medicines for patients fighting serious diseases. We’re also nurturing our own diverse team with inspiring work and challenging career options. No matter the role, each one of us makes a contribution. And that makes all the difference.

Bristol-Myers Squibb is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.