Bristol Myers Squibb IT Quality Assurance, Controls & Monitoring Manager in Lawrence Township, New Jersey

Title: IT Quality Assurance, Controls & Monitoring Manager

Location: NA-US-NJ-Lawrence Township

Job Number: 1703656

About Bristol-Myers Squibb:

Bristol-Myers Squibb is a global biopharmaceutical company whose mission is to discover, develop and deliver innovative medicines that help patients prevail over serious diseases.

One shared journey is moving us forward at Bristol-Myers Squibb. Around the world, we are passionate about making an impact on the lives of patients with serious disease. Empowered to apply our individual talents and ideas so that we can learn and grow together. And driven to make a difference, from innovative research to hands-on community support. Bristol-Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees the resources to pursue their goals, both at work and in their personal lives.

Description and Responsibilities

The IT Quality Assurance, Controls & Monitoring Manager is responsible for managing, supporting, and optimizing the Quality Management System (QMS) and IT General Computing Control (ITGCC) programs. This individual will proactively establish and maintain the IT QMS across businesses and functions; partnering with stakeholders to review and improve control processes to drive compliance and streamline the monitoring and assessment of controls compliance. This individual must be a motivated self-starter who can work independently in a fast paced, ambiguous environment with limited supervision, yet collaborate across the organization on a wide variety of compliance, process improvement, and analytical initiatives.

Responsibilities include:

  • Responsible for effectively applying governance and risk frameworks knowledge to ensure IT compliance requirements are thoroughly and consistently met.

  • Perform audits and assessments, develop processes and lead improvement initiatives related to best practices.

  • Review existing documentation of IT controls, processes, policies, procedures, and management reports for effectiveness and sustainability based on ITIL, NIST, COSO, COBIT, ISO, etc. frameworks as well as applicable regulations.

  • Make innovative recommendations for improving efficiency and effectiveness of IT controls - drive compliance automation.

  • Conduct assessments for third-party vendor attestation and audit reports, and provide feedback to business leaders and risk owners.

  • Help provide reasonable assurance that the company is employing adequate controls designed to mitigate risk internally and externally.

  • Develop a learning and education program for the Quality Management System (QMS) and IT General Computing Control (ITGCC) programs.

  • Design/execute ad-hoc, monthly, and quarterly IT compliance reports, including risk assessments; provide additional reporting as needed.


  • Bachelor’s degree in Computer Science, Management Information Systems, Audit, other related field or equivalent combination of education and experience.

  • Minimum of 5 years work experience in Compliance, Audit or Quality.

  • Strong knowledge of governance frameworks is essential for this position.

  • In-depth knowledge of business processes as well as process controls and risks, and understand how this relates to the IT environment and audit procedures.

  • Experience with common information technology related frameworks, such as ITIL, NIST, COSO, COBIT, ISO, etc.

  • Broad knowledge of IT infrastructure and architecture of computer systems as well as exposure to a variety of platforms such as operating systems, networks, databases software tools and SAP in particular.

  • Ability to manage projects, plan, organize and coordinate work assignments.

  • Above average skills with Microsoft Office products including SharePoint.

  • Experience with business processes, control environment process documentation and controls mapping.

  • Develop and maintain effective working relationships with business partners and other team members.

  • Ability to work well under pressure and possess strong problem-solving skills.

  • Comfortable interacting will all levels of management up to and including executives.

Bristol-Myers Squibb is an equal opportunity employer - Minorities/Females/Protected Veterans/Disabled

Job: IT Audit and Compliance